Shipping policy


100% committed to avoiding bulls**t. If this page isn't clear enough, you better let us know.

Costs

United Kingdom: 

  • £4.95 Standard Delivery (3-5 days tracked from despatch)
  • £7.95 Express Delivery (1-3 days tracked from despatch)

Europe: 

  • £8.95 - £15.95 Standard Delivery (6-21 days tracked from despatch)
  • £24.95 Courier Delivery - orders over 0.7kg

Australia:

  • £12.95 - £26.95 Standard Delivery (6-21 days tracked from despatch)

USA: 

  • £11.95 - £24.95 Standard Delivery (3-5 days tracked from despatch)
  • £39.95 Courier Delivery - orders over 0.7kg

Canada: 

  • £10.95 - £15.95 Standard Delivery (6-21 days tracked from despatch)
  • £38.95 Courier Delivery - orders over 0.7kg

ROW: 

  • £12.95 - £30.95 Standard Delivery (6-21 days tracked from despatch)
  • £37.95 Courier Delivery - orders over 0.7kg

*Shipping rates are calculated based on weight and location for non-UK customers, we do this to ensure you are getting the most competitive shipping rates.

Print On Demand (POD) Shipping

  • POD orders are shipped direct from our printing partners and have their own shipping pricing depending on the item you have ordered and your delivery location. The amount you must pay will be confirmed when you reach the shipping page during the ordering process.
  • POD products are despatched 5-7 business days from your order date
  • You may receive split deliveries if you have a mixed order of products, this is indicated at checkout

Dispatch and Processing Times

It's up to 5-7 working days to process and make ready for dispatch from our distribution warehouse. This isn't because we're lazy and undisciplined (although that could also be true). Many of our products are made to order to reduce waste, so they aren't just hanging around like nobodies.

Please Note: a ‘working day’ means a Monday to Friday that is not a Bank or Public Holiday. In the event of a public holiday, please pull the barbie out the shed, get to the shops for chicken wings and allow an additional day.

If it's delayed it's someone else's fault**

Tracking

Please see rates above for tracking. Allow 24 hours for the tracking to kick in, and if you still can't see it, please get in touch at team@mambo.cc. We want you to wear the kit.

Damaged in Transit

In the unlikely event that your order arrives damaged, or you receive the wrong item, we'll be cross on your behalf. Please contact us within 7 days by emailing team@mambo.cc so we can get it sorted. (This is not a loophole to get out of commitments - the couriers just don't keep records that long. Sigh.)

**Sorry - this bit is true. Green Snow Ltd cannot be held responsible for any delays that are out of our control. This includes delays in processing by Customs or local postal services of the delivery destination. The tracking information will always provide updates.